Disclaimer & Refund Policy
Disclaimer & Refund Policy
Understand the terms of use and our service guarantees before you proceed with Roptive Solutions.
Roptive Solutions Pvt. Ltd. provides digital and technology services on an "as-is" basis. We do not guarantee uninterrupted access or that our services will always meet your expectations. All information on the website is for general informational purposes only.
We may integrate third-party tools (e.g., payment gateways, analytics, hosting). We are not responsible for any failure or data mishandling caused by those external services.
We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or content, even if advised of the possibility of such damages.
We follow a transparent, milestone-based refund policy:
- Before Work Starts: Full refund is available if the project has not begun.
- Partial Work Completed: A pro-rated refund will be provided based on work already delivered.
- Digital Product Sales: No refund once a digital product (e.g., software, template) is delivered or downloaded.
- Monthly Services: You may cancel anytime. However, charges for the ongoing month are non-refundable.
To request a refund, contact [email protected] with:
- Invoice/transaction ID
- Reason for the refund
- Supporting screenshots or communication
Roptive Solutions reserves the right to update this disclaimer and refund policy at any time. Changes will be posted on this page with an effective revision date.
Roptive Solutions
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